ISO 9001:2015 – Quality Management Systems: Requirements (Fifth Edition), 2015

ISO 9001:2015 – Quality Management Systems: Requirements (Fifth Edition) specifies the international criteria for a quality management system (QMS) and is the globally recognized benchmark for organizations seeking to improve performance, meet customer expectations, and demonstrate commitment to quality. This standard applies to any organization, regardless of size or industry, and is built on principles including customer focus, leadership, risk-based thinking, and continuous improvement.

Highlights:

• Defines core QMS requirements for planning, implementation, maintenance, and improvement
• Covers organizational context, leadership roles, documented information, and resource management
• Provides structured framework for process-based quality assurance and performance evaluation
• Integrates risk-based thinking into planning, operations, and decision-making
• Emphasizes customer satisfaction, conformity, and continual improvement
• Aligns with Annex SL for easy integration with other ISO management standards
• Includes terms, definitions, and guidance for practical implementation
• Applicable to manufacturing, service, and public sector organizations

Who It’s For:
Quality managers, compliance officers, and auditors responsible for establishing, maintaining, or certifying a quality management system that aligns with international standards.

ISO 9001:2015