Order fulfillment

 

We want your shopping experience with us to be seamless.

 

We’ve made it simple. You are able to download your item(s) to your computer or mobile device at the time of purchase, immediately following checkout. Also, you will receive an order confirmation email containing a link to access in the future. *

You may also log in at any time to gain access to your order history and other features. While we have simplified the process by removing the ability to create an account during checkout, you are able to use the Lost password page which will convert your guest order into an account.

* Note: Some email providers may filter the order confirmation email into your junk/spam folder. If you don’t receive it within a few minutes, please check there first.

 

Return policy

 

Did you know that chargebacks hurt small businesses?

 

We are available around the clock to process a return the same day as your request, within 30 days of the purchase date, for a refund back to the original form of payment. Please note that there will be a 10% deduction to cover the cost of fees incurred by our payment processor. Unfortunately, we would not be able to absorb these fees and continue to stay in business. Your understanding is appreciated.

Send us a message using the Contact us page to request a refund.