We're Built for Simplicity—But We’re Here If You Need Us
We’ve designed everything to be fast, flexible, and frustration-free. But if something isn’t crystal clear, this FAQ is your cheat sheet. And if your question isn’t answered here, our support team is ready to jump in.
1. Do I need an account to make a purchase?
Nope! You can check out as a guest. But creating an account makes it easier to track your purchases and access your downloads anytime.
How do I access my book or software after purchase?
Instantly! As soon as you check out, your files are ready to read or download. No waiting for an email link—just click and go.
What file formats do you use?
Most of our products are delivered as standard PDFs or common file types like ZIP, EPUB, or EXE depending on the product. No proprietary software needed.
Can I read my book on my phone or tablet?
Absolutely. Everything works on iOS, Android, tablets, laptops—anything that opens a PDF or supports basic file types.
Is your mobile app available yet?
Not quite! Our official app is in the works and launching soon. Until then, you can still access your purchases through your browser.
Do you offer refunds?
Because everything is digital, all sales are final. But if you run into a technical issue, reach out—we’re here to help.
What if I find a lower price somewhere else?
We offer a 60-day price match. If you spot a better price on the same item, we’ll refund the difference. Just contact support with the proof.
Do I need any special software to use what I buy?
No special apps or readers required. Just standard software like Adobe Reader or your operating system’s default tools.
I didn’t get my download link. What should I do?
You should see the download right after checkout. If not, check your account dashboard or email. Still stuck? Email us or call (888) 227-0033.
Do you offer subscriptions or bundles?
No subscriptions—just simple, direct purchases. But keep an eye out for special bundles or limited-time offers.
Can I send a digital product as a gift?
Not yet, but it’s a feature we’re exploring. For now, we recommend purchasing and forwarding the download or gift card.
Who do I contact for help?
Real humans only—no bots, no scripts. Email us at support@casresource.com or call (844) 588-1234 during business hours.